 |
Frontdesk Call Center |
 |
| Dialgo Personal Call Center 2.5 |
|
Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.
Released: 2002-02-13
License: $199.00
Publisher: United Research Labs
Language: English, Spanish, French, German, Italian, Japanese, ChineseSimplified, ChineseTraditional, Russian
Platform: Windows
Requirements: Voice Modem, SAPI5.1
|
| Axon Virtual PBx System 2.00 |
|
Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.
Released: 2008-03-26
License: Freeware
Publisher: NCH Swift Sound Software
Language: English
Platform: Vista, Windows
Requirements: Pentium 500MHz or above with at least 16MB RAM (32MB for 2000/XP)
|
Axon PBX (about Axon Virtual PBx System) This is a great free PBX software. Whilst not as powerful as Asterisks, it has two advantages over Asterisks in that it was designed for Windows...
| Phone Recorder Plus 1.1 |
|
Phone recorder and Voice Mail center: Phone Recorder Plus 1.0 is a software allows you recording many hours of phone calls and save them into professional log. also, Phone Recorder Plus 1.1 supports with full answering machine. features. general point: Automatically records incoming calls, Records outgoing calls, Complete voice mail software, Professional calls log, send call to mail, a personal web-site, Hidden Service, and much more...
Released: 2007-07-19
License: $49.00
Publisher: Teley
Language: English
Platform: Windows
Requirements: Voice Modem
|
| Advanced Phone Recorder 2.0.9 |
|
APR is a call recorder software for desktop computers.
Features:
1) Records phone calls.
2) Records ALL incoming calls.
3) Logs date, time, duration.
4) Compressed wav files.
5) Post processing of your wav files.
6) Creates lists of calls i.e. general, personal, business
7) Search database, email files.
8) Detects and logs caller ID
9) Email your recordings
10) Flexible database management
Released: 2008-04-04
License: $45.00
Publisher: Concel Systems
Language: English
Platform: Vista, Windows
Requirements: voice modem
|
| Lokad Desktop Workload Forecasting 1.0.0 |
|
Deliver workload forecasts. Best suited for call centers and staff managers. Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting. Customizable reports with hour, half-hour and quarter-hour aggregation for your forecasts. Cut-and-paste reports into Microsoft Excel.
Released: 2007-10-01
License: Freeware
Publisher: Lokad.com
Language: English
Platform: Vista, Windows, Mobile
Requirements: .NET 2.0
|
| mceContacts 1.2.1 |
|
mceContacts lets you lookup your contacts in your Media Center on tv. Contacts can be imported from Microsoft Outlook, Skype or Windows Address Book. The Look and Feel of the user interface integrates seamlessly in Microsoft Windows XP Media Center Edition, but the program can be used from any other Windows too using Internet Explorer 6. You can call any of your contacts via Skype with installed mcePhone for Skype (see www.cbuenger.com for detai
Released: 2005-12-29
License: $19.90
Publisher: Christoph Buenger Software
Language: Other, German, English
Platform: Windows
Requirements: designed for Windows XP Media Center, but runs at all other windows in Internet Explorer 6 too
|
| Call Accounting Mate 2.6.1.98 |
|
Call Accounting Mate is an industrial strength, fast and reliable call accounting software that can be used in institutions such as offices, hospitals, universities, and organizations that need to allocate telecom costs to various individuals, departments or cost centers. It can also be used to monitor telephone costs and productivity of each and every employee in the company.
Released: 2006-04-12
License: $375.00
Publisher: Call Accounting and Telephone Reporting
Language: English
Platform: Windows
|
| CleverCell Phone Manager 1.2 |
|
CleverCell Phone Manager is an easy-to-use logging, multimedia and synchronization software designed for cell phones. Program can automatically log and synchronize data of your GSM phone with PC. It also has Multimedia Center for viewing pictures, playing melodies and loading java games. Send SMS messages from PC - it is much faster and easier! Also, you can browse the content of your mobile disk like you do it in Windows Explorer.
Released: 2005-02-25
License: $24.95
Publisher: CleverCell Software
Language: English, Russian
Platform: Windows
Requirements: 256Mb RAM; 10Mb HD space; Infrared/Bluetooth/data cable; JRE 1.4+
|
Good Software This is a very good program but it wont let me transfer games unfortunately. But it is very well laid out and looks very professional.
Keep...
Nice programme. I found this to be a decent piece of software that works very well with my daughters Nokia phone. Easy to use and reliable.
Unfortunately for...
Not compatable Software does not recognize my phone.
| Dictation Buddy 2.1 |
|
Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features:
1) Automatic sound activation
2) Automatic file save on phone hang-up
3) Imbedded text notes and bookmark facility.
Released: 2001-12-10
License: $32.95
Publisher: High Criteria, Inc.
Language: English
Platform: Windows
Requirements: Minimum 8MB RAM, 1MB Disk Space, Sound Card, Microphone
|
| iReferent Light 3.02 |
|
Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.
Released: 2003-08-09
License: $20.00
Publisher: Sitex Ltd.
Language: English, Russian
Platform: Windows
Requirements: Windows 98 or higher, Pentium 100, 16MB RAM
|
|
Audio & Multimedia
phone